People Support

People Support

Your people are your most important asset so, we offer expert Employee Wellbeing Support and Advice to ensure your business thrives. Here at SYLO | Beyond HR., we recognise the importance of providing high levels of advice and support for both you and your people; so, we have assembled a team of talented experts, ready to help.

Whether it’s Coaching, Counselling, Mediation, Psychometric Assessments, or Outplacement Support, our team of qualified coaches and trainers will work with you, the leaders in your business, your teams and individuals to provide the support you need.  We take time to find out what assistance is needed plus your goals and challenges, before agreeing and delivering a plan best suited for your specific requirements. We can provide support either one to one, online or in person.

Coaching - Supporting Leadership, Mindset and Behaviour

This will ensure you feel equipped to deal with the current challenges you face, both now and in the future.  Your business will gain clarity and you will feel in control, with new skills to help you and the wider team.

We provide Coaching for all levels of your workforce, from the CEO and MD to the young graduate starting out.  Our qualified coaches have extensive experience in dealing with all the issues you might be facing; we’ve probably seen it before!

We’ve found Coaching can bring enormous benefits to your business, as it gives broader opportunities for an employee, including; covering many aspects of the work-life journey, looking at elements of their Leadership Style, how their behavioural impacts on a team or just simply having an alternative ear to talk through their challenges!

Managing conflict and how to deal with it is always an area that requires more impactful coaching with an employee, so maybe including specific roleplays can help. Coaching has consequently become a popular outreach to many employees who would like to be supported through their daily pressures of being an employee, as well as adding the amazing and elating element of being told they are the future of an organisation.

Balance is key and Coaching can be an invaluable way of developing you and your future talent. You may find the following article interesting: ‘The Importance of Wellbeing at Work Right Now’ from one of our Executive Coaches.

Our coaches are Sally, Steve, Elizabeth and Roo.

Counselling

Counselling is the means by which one person helps another through purposeful conversation: a process in which two people meet to explore personal problems and to identify solutions. Counselling attempts through face-to-face or virtual sessions to help problem-solving, providing a space for the person to reflect, identify issues and reflect on emotions and responses.

Counselling can provide support to cover a range of topics from Depression, Anxiety, overall Mental Health supporting your team’s overall wellbeing. Whether through team or individual sessions, counselling can help alleviate feelings and behaviours as well as provide support for specific situations, such as bereavement and those parents/carers of children who are homeschooling. All these feelings and behaviours impact on the ability of a person to produce high-quality work in both the short and long term, impacting not only themselves but also all those around them and, potentially, your business.

Find out more here.

Mediation

Mediation is a tool that is used to resolve workplace conflicts or disputes. Often described as a form of alternative or informal dispute resolution (ADR) it’s less formal than undertaking grievance and disciplinary procedures or, indeed an employment tribunal. It does, however, follow a structured approach.

The role of a qualified Mediator is to facilitate discussion, not to provide solutions. Our trained Mediator, Sarah, will act as an impartial third party who facilitates a meeting between two or more people in dispute to help them reach an agreement. Although, the Mediator will oversee the process, any agreement comes from those in dispute.

Find out more here.

Psychometric Assessments

To support your workforce, we also are qualified / accredited by SHL and Thomas International in delivering Psychometric Assessments.  We find these invaluable in learning more about the specific needs of an individual, and therefore we can really tailor development courses or support packages, such as Coaching, to match their needs and, those of your business.

For an example of how we used Psychometric Assessments to support team development Click Here or review our Case Study

Outplacement Support

We also offer a blend of Outplacement Support, online skills training and Career Advisory sessions for those needing to move on in their career, within and outside the organisation.

As a result of the COVID-19 pandemic, many UK businesses need to consider options around their business operations which may include the need to, unfortunately, reduce their employee numbers; always an unpleasant and unsettling experience for all.  However, there are some measures you can implement to make the redundancy experience as positive as possible, by offering Outplacement Support to affected employees -enabling them to positively move forward with their careers.

Our Outplacement experts are Roo and André.

Find out more here, or to download a summary of our Outplacement Support package, please click here.

Menopause Support

Menopause happens between the ages of 45 and 55 as a natural part of aging. Oestrogen levels decline and this can cause symptoms that are hard to deal with, both emotionally and physically, and can have a significant impact on both attendance and performance in the workplace. In fact, 900,000 women have left their jobs due to menopausal symptoms and 30% of working women have taken sick leave. With menopause now in the spotlight, see what Kellogs and Timpson are doing to support their employees.

To fully support not just your menopausal employees, but every other member of staff around them, we suggest you:

  • Introduce a menopause policy
  • Carry out risk assessments
  • Consider flexible working
  • Allow staff to have access to support services/counseling
  • Create a safe environment for issues to be discussed openly and not trivialised

If you need help developing a policy to support employees, please contact us or give us a call on: 01844 216290

However, there are some quick methods you can implement today to support your staff:

  • Allow staff fans, good ventilation, and light, non-synthetic uniforms for temperature fluctuations
  • Keep toilet facilities clean and well kept
  • Provide cold drinking water
  • Create a quiet resting or break area to allative fatigue symptoms
  • Liaise with relevant trade union representatives to ensure they are fully trained on the best methods of responding to issues associated with menopause
  • Hold awareness workshops, provide leaflets and signposting, encourage those who feel comfortable to share personal experiences, and organise menopause support groups

For more information, please download our menopause booklet.

Contact Us if you’d like to find out more and book a free discovery session with one of our team.

You can download a summary of our People Support Services here.

What our clients think
  • We found SYLO very approachable and professional – they took the time to understand the specific needs of our business and delivered a course which has provided real assistance and focus to time management across the various elements of our business.

    Mark Pelopida | Head of Company Commercial Department (Partner), Machins Solicitors LLP, Luton

  • Amongst the business disruption of 2020 also came the stark reality that businesses need to act and not just speak the words of Inclusion, but support the world to become more equitable. We needed experienced support to guide these conversations within our agency and to get the whole team involved in creating change, in the way we work and the work we do.  SYLO | Beyond HR was able to give guidance and clarity to create an agenda over 6 engaging workshops with 2 experienced facilitators.  The work doesn’t stop there and this year we look forward to working with SYLO on developing specific training sessions and organisational process improvements.

    Lexi Clarke, Client Services Director, Action Rocket, London

  • Having appointed SYLO for a one-off project for our organisation we were extremely impressed by their understanding of the situation. The confidential professional manner how they approached the project, and how they gained the confidence of those taking part. Which resulted in a very comprehensive and informative report which will be of great use to us in the future, so much so, we have asked SYLO to undertake another project for us.

    Ann Midwinter, Thame

  • As a small business, we outsource our HR and spent some time reviewing various options before deciding on SYLO. We’ve now been supported by their team for over two years; they have handled everything in an extremely timely and professional manner. Communication is quick and clear and regular reviews mean we stay fully compliant with all regulation. The cloud-based HR system has proved particularly helpful. I would recommend SYLO without hesitation.

    Gareth Wakefield, Chief Technical Officer, Xerion Healthcare, Bicester

  • During what has proved a very trying time for most businesses, we decided to use the opportunity to rework and update all aspects of our HR & GDPR policies, as well as ensure we had solid and up to date health and safety policies.

    With what can be a very daunting, and complicated set of processes, we engaged SYLO to help guide us through. We have been very impressed with the speed and attention to detail that has been demonstrated by each member of the team.

    Simon Percy, Managing Director, Little Shadow, London

  • Sarah and Sally from SYLO are loyal and enthusiastic supporters of Lord Williams’s School. Their involvement includes the development and delivery of a range of Sixth Form workshops with an employment-related focus, providing work experience placements, and attending the School Business Breakfast meetings. The advice and guidance that SYLO | Beyond HR provide is based on extensive business experience and specialised knowledge of people recruitment and management. When working with our students, Sally and Sarah adapt this experience to the classroom situation to successfully engage and inform our young people in their preparation for the workplace.

    I am delighted with and very grateful for the support SYLO has shown Lord Williams’s School and I look forward to continuing to work collaboratively with them in the coming years.

    Nicky Stallwood, Personal Development Curriculum Manager, Lord Williams’s School, Thame

  • SYLO delivered on the brief by matching me with an excellent coach, Elizabeth, and someone that I trust implicitly.

    The coaching is an invaluable investment of my time and enables me to step off the treadmill, re-focus and ensure that I am in the best position possible to execute my duties and add value to this fantastic business.

    Rich Blunden, Group Managing Director, Monkey Puzzle Day Nurseries, Berkhampstead

  • As the recently appointed voluntary Commercial Director of a small-town sports club I was faced with the daunting task of establishing employment contracts with my part-time bar and catering staff, and also putting in place an HR documentation system. With the support of SYLO this has been accomplished to my total satisfaction and at a cost that I consider very reasonable. The SYLO team that I have worked with have been very fast, efficient and extremely professional and I cannot recommend them more highly.

    David Leggett, Sports Club Commercial Director, Marlow

  • We contacted SYLO back in 2013 as a growing company in need of some HR support. Having experienced a period of fast growth we needed to take a step back and review where we were and what we needed to do to ensure we had a strong HR infrastructure from which to grow further. SYLO has proved invaluable in helping us find our way through the complexity of HR policy and procedure.

    Since the initial contact, we have doubled in size and the partnership between Doig Furniture and SYLO has gone from strength to strength. They have been there every step of the way providing endless support with everything from recruitment to employment contracts to business development, and everything in between!

    Duncan Doig, Managing Director Doig Furniture, Thame

  • Sarah allows our business to concentrate on the jobs we set out to do, and not have to worry about the HR input with a highly professional service that she provides.

    Stuart Barr, Director Stuart Barr CDR Ltd, BarrJoinery Ltd & BarrKitchens Ltd, Thame

  • I have had the pleasure of working with SYLO since March 2018 and I honestly couldn’t think of a better team to work with. SYLO joined Breathe’s Partner Programme in 2015, since when they have offered Breathe HR as part of their retained service packages they provide to their clients. These include proactive support which enables SMEs to focus on their people, rather than admin. SYLO have achieved Breathe Gold Partner Status and in recognition of their many successes and their excellent service, they were named Breathe Partner of the Year 2019 at our annual partner conference.

    The team at SYLO are all passionate about the service they provide which is fully tailored to their clients’ needs. This is one of the many reasons they stand out from the crowd. They are an absolute joy to work with (I feel like I’m an extension of their team!) and I would not hesitate to recommend their services to SMEs.

    Bethan Roles, Partner Account Manager, Breathe, Horsham

  • SYLO | Beyond HR. are great to work with – they listen and respond to individual needs, are challenging but supportive and are highly skilled and adaptable. Our work with them has enabled us to develop and implement a sharp, focused appraisal process, which will enable managers to be more consistent, staff to develop their professional capability in a targeted way and the school to provide competencies-based evidence of staff performance.

    Maxine Evans, Head Teacher, Rush Common Primary School, Oxfordshire

  • We are coming up to our second anniversary of using Breathe HR and I can honestly say we would be lost without it now.  It’s improved our HR recording beyond measure with everything being secure in one place and no paper files!!  It even helped us during the COVID pandemic, enabling us to easily distribute process change notifications, monitor furlough, sickness and even vaccination status.  The massive time saver for me though is the annual leave functionality.  Everything is automated and intuitive, so even our guys that aren’t especially comfortable with technology were able to pick it up quickly and now love how easy it is for them to not only book leave, but also see how much they have left, what they’ve already booked, who else is off etc.  It just makes the whole process painless and I have a birds eye view of it all.

    Seana McLachlan, Office Manager, Doig Furniture

  • From the moment we met with SYLO to discuss our ‘blue sky thinking’ in creating an in-house Leadership Programme, we felt confident in their ability to help us deliver our vision.  SYLO played an intrinsic part in the development of the 12-month Leadership Programme.  As well as expertly designing and facilitating our Development Centre, they were engaged to deliver various modules and one-to-one coaching for the Leadership cohorts for the duration of the programme. 

    More recently, the ability for the team at SYLO to pivot from face-to-face to online training at the early stages of the COVID-19 pandemic meant that we were able to continue to provide our employees with opportunities to learn and develop. 

    SYLO actively use feedback from training activities to adapt and improve the content and they have taken the time to get to know our business.  It has been a pleasure to work with the SYLO team this past 5 years and they continue to contribute to our business success. 

    Claire Madle, Training Advisor, Jonas Software, Wallingford